M*Modal UX Research and Design
I have worked at M*Modal since July of 2017, where I promote a culture of design research within the company and design team. I advocate and manage research for six products and services and select appropriate and feasible research methods for each project. We’ve used contextual inquiry, speed dating, usability testing, interviews and wizard of oz among others. Additionally, starting with one or two contacts, I have identified and formed relationships with over 60 research-eager physicians, many of whom have participated in multiple studies.
M*Modal is a healthcare IT company, acquired by 3M in February 2019, specializing in speech recognition software which aids physicians in their documentation. We also make software specifically for radiologists, nurses, coding and billing specialists and medical scribes. Most of the work I have done as a designer there is confidential IP.